FREE SHIPPING on All Orders Over $75
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    ONLINE SURF SHOP ORDER PROCESSING

    All orders will be shipped out within 1-2 business days once the order is placed. Occasionally, we may have out of stock or backorder issues with certain items. In this case, please allow some extra time to get your order processed.

    SHIPPING TIMES (USA)

    We usually always use USPS to ship out all packages. Occasionally, we might also use UPS or FedEx. 

    Standard Shipping (USPS First Class): 4-8 Business Days

    Expedited Shipping (USPS Priority Mail): 3-4 Business Days

    SHIPPING TIMES (INTERNATIONAL)

    We usually always use USPS to ship out all packages. Occasionally, we might also use UPS or FedEx. 

    Standard Shipping (USPS First Class International): 14-21 Business Days

    Expedited Shipping (USPS Priority Mail International): 5-10 Business Days

    SHIPPING POLICY

    Once your order ships, a tracking number will be sent to you through email so you can track your package and know exactly when it'll be delivered. Please allow up to 24 hours for the tracking number to be updated online by the postal service.  

    Once your order leaves our warehouse and a tracking number is sent to you, you are responsible for receiving your package. We are not responsible for lost, damaged, or undeliverable packages. If you have questions about your package once you receive your tracking number, please call your local USPS location.

    RETURNS

    We understand that ordering clothing online always comes with a risk of it not fitting or not being exactly what you expected. Because of this we are proud to offer FREE returns and exchanges for all domestic (US) orders. If for any reason you are unhappy with your order, just email us within 14 days of receiving your order and we'll be happy to send you a return label for free.

    RETURN POLICY

    1. We have a 14-day return policy. After 14 days, returns are not accepted.
    2. All returned or exchanged items must be unworn, unused, and in all original packaging. 
    3. We reserve the right to refuse returns or exchanged if they seem to be dirty, used, or not in original packaging.
    4. Once your return has been approved, please allow 3-5 business days for the original purchase amount to be added back to your credit card. Please note that the original shipping amount will not be refunded. 

    INTERNATIONAL RETURNS

    To return an international order (outside the US), please ship your return or exchange to our warehouse using the address below:

    REEL Lifestyle
    3865 Mira Loma Dr. Ste #104
    Reno, Nevada 89502